HEY! I'M Eddah

Business Systems, Analytics & Operational Excellence

Business Applications and Technology Professional with experience in fintech and regulated environments designing systems, optimizing workflows, and delivering analytics solutions. I bridge business needs and technology through BI, payments analytics, compliance, and digital transformation, and I'm passionate about driving efficiency, governance, and data-driven decisions.

Eddah
About Me
Speaking at a conference

Transforming Technology into Business Value

I thrive at the intersection of business, technology, and analytics.

My experience includes supporting enterprise applications, improving operational processes, developing business intelligence solutions, automating reporting workflows, supporting governance and compliance initiatives, and delivering stakeholder-focused technology solutions.

With a combination of analytical thinking, systems understanding, and business collaboration, I help organizations build scalable digital solutions that improve operational performance, reduce risk, and support strategic growth.

Business Applications
Supporting and enhancing systems that drive efficient business operations and service delivery.
Solutions Architecture
Designing scalable technology solutions aligned with operational and business objectives.
Business Intelligence
Developing dashboards, reporting solutions, and operational analytics that support data-driven decision-making.
Risk & Compliance
Supporting transaction monitoring, reconciliation, governance, operational controls, and compliance initiatives.

Education


Bachelor's Degree in Computer Science

University of Nairobi

2020 - 2024

Diploma in Information Communication Technology

Kiriri Women's University of Science and Technology

2018 - 2019

Diploma in Project Planning Management

University of Nairobi

2018 - 2019

Certifications


ISO/IEC 27001:2022 Lead Auditor

Governance, Risk & Security

Issued: 2026

AWS Cloud Practitioner

Amazon Web Services (AWS)

Issued: 2023

Engage Empowering Women Through Data Science

Data Science,Artificial Inteligence and Machine Learning Training for Public Health

Issued: 2024

AI Special Needs Hackathon

Huawei & UNESCO

Issued: 2024

Huawei Seeds for the future

Huawei & seeds for the future

Issued: 2022

Web Development Program Boot Camp

EMobilis Mobile Technology Academy

Issued: 2021
Work Experience
JenaPay
January 2025 – Present
Full-time
  • Design and maintain Power BI dashboards supporting transaction monitoring, reconciliation, operational reporting, and business performance analysis.
  • Develop SQL-based reporting solutions and analytical datasets supporting business intelligence and operational decision-making.
  • Monitor payment workflows to identify anomalies, operational inefficiencies, and potential risk indicators.
  • Support chargeback investigations, fraud monitoring, reconciliation activities, and compliance reporting processes.
  • Conduct risk assessments, audits, and operational reviews supporting governance and regulatory compliance requirements.
  • Collaborate with engineering, finance, product, operations, and compliance teams to improve reporting frameworks and operational controls.
  • Deliver analytical insights that support process improvement and business performance optimization.
Data Consultant Freelance
Gonzalum Holdings Ltd
January 2025 – June 2025
Freelance
  • Developed business intelligence solutions and operational dashboards improving project visibility and reporting effectiveness.
  • Supported workflow optimization and process improvement initiatives through analytics and automation.
  • Improved reporting accuracy and consistency through data standardization and governance practices.
  • Supported organizations in leveraging analytics for operational efficiency and data-driven decision-making.
Data Scientist
Engage Project, Public Health AI Initiative
August 2024 - December 2024
Full-time
  • Selected as one of 15 women from the Rift Valley region of Kenya for the ENGAGE Project to advance AI and data science skills in public health.
  • Developed predictive models for maternal health risk analysis, improving healthcare decision-making.
  • Collaborated with cross-functional teams to enhance data storage, retrieval, and health analysis solutions, increasing system efficiency by 20%.
Mentee (Data Science Specialization)
KamiLimu
March 2024 - November 2024
Full-time
  • One of 38 mentees selected from over 200 applicants for mentorship in scholarships, innovation, and professional development.
  • Developed competitive solutions using human-centered design and research, leading to finalist selection in an innovation competition.
  • Improved public speaking and pitching skills through training, leading to a 40% increase in effectiveness.
Technical Support Specialist
Spartec Consortium Africa (SCA)
July 2021 - September 2023
Full-time
  • Designed and implemented secure network topologies and firewall rules, enhancing system performance.
  • Managed cloud storage optimization with NetApp ONTAP, reducing storage costs by 20%.
  • Administered Active Directory, streamlining user account management and security, reducing security incidents by 25%.
ICT Attaché
Ministry of Education
January 2019 - April 2019
Full-time
  • Provided technical support for the National Education Management Information System (NEMIS), reducing support tickets by 95%.
  • Conducted network installations, cable configurations, and ICT equipment inspections, improving connectivity.
  • Delivered user training on software and hardware systems.
Projects
AI-Assisted Fraud & Risk Insight Dashboard
AI-Assisted Fraud & Risk Insight Dashboard
SQL | Python | Power BI

Developed a transaction analytics and operational monitoring solution supporting fraud detection, transaction analysis, and operational reporting.

Real-Time Project Monitoring Platform
Safe Mom (2023-2024)
Python Flask, SQLAlchemy

Developed an AI-based predictive model to assess preeclampsia risk during pregnancy.

Tunabuild
AI for Special Needs (2024)
Python Django

Built an AI-powered tool to assist visually impaired individuals in interpreting maps.

Technical Skills


Business Applications & Analysis

  • Systems Analysis
  • Business Process Improvement
  • Workflow Optimisation
  • Application Support
  • User Acceptance Testing (UAT)
  • Requirements Gathering
  • Technical Documentation

Business Intelligence & Analytics

  • Power BI
  • SQL
  • Dashboard Development
  • KPI Reporting
  • Data Visualisation
  • Reporting Automation

Data & Technology

  • Python
  • Data Analysis
  • ETL Workflows
  • Data Validation
  • Root Cause Analysis

Governance & Operations

  • Risk Monitoring
  • Compliance Reporting
  • Internal Controls
  • Reconciliation
  • Operational Reporting

Cloud Platforms

  • AWS
  • Azure Fundamentals

Leadership & Professional Development


Aspire Leaders Program

Selected for a competitive global leadership development program focused on leadership, innovation, communication, problem-solving, and impact-driven decision-making.

Public Speaking Coach – Tech Sisters Kenya

Supporting emerging women leaders in technology through public speaking coaching, storytelling, confidence-building, and leadership development initiatives.

Languages

  • English — Native Proficiency
  • Kiswahili — Native Proficiency
  • German — Professional Level (B1)

Podium Perspectives


Sharing insights on Data Science, Machine Learning, and AI solutions through conferences, workshops, and knowledge-sharing sessions.

My Journey with Engage Project

Data Science & AI Training for Public Health

Graduation at Engage Project

Celebrating Success in Data Science Training

Kamilimu Experience as a Mentee

Professional Development Journey

Africa AI Innovation Summit

AI Solutions for Special Needs Education

Africa AI Innovation Summit

💬 What People Say

📩 Get in Touch

chiribett5@gmail.com

+44 7829 846980

+254 706 289 099

© 2024 Eddah Chepchirchir. All rights reserved.